1. The client agrees to not contract any other broker or carrier during the respective time which corresponds with their shipping option. Any client that is found working with another broker or carrier during this period, is subject to a non-refundable deposit fee.
2. Contracted carriers provide door-to-door transport if the truck driver can physically reach the pick-up and delivery addresses. If access to the pickup or delivery location is restricted by narrow streets, low-hanging trees, or tight turns, the driver may ask that you meet the truck at a large parking lot nearby, such as a grocery store.
3. The carrier and driver jointly and separately are authorized to operate and transport his/her or their motor vehicle between its pickup location and the destination. All deposit paid are final and partially refundable. Every effort will made to ship the vehicle within promise period but delays can occur due to carrier schedules, mechanical failure, and inclement weather, acts of God, among other unforeseen circumstances for which it can take up to 1-2 business days. APEX STRATEGY LLC will not be responsible for any charges or liabilities incurred due to delay of pickup or delivery. The client agrees to release APEX STRATEGY LLC from any liability and waive their right to sue APEX STRATEGY LLC, or their employees, officers, volunteers and agents (collectively “District”) from any and all claims.
4. Carriers are not licensed or insured to transport any personal or household goods, however, we do understand that you may need to put some items in the vehicle. Carrier is not liable for damage caused to the vehicle from excessive or improper loading of personal items. These items must be put in the trunk and kept to a limit of 100 lbs. Any exceptions must be previously discussed and approved by APEX STRATEGY LLC. An additional fee may be assessed for personal items of any weight. Any misrepresentation of the personal belongings will result in a change of price and/or a dry run fee of $150 if a carrier is made to attend the scene of the pick-up and the shipment is different from expected. If a carrier is sent out and the vehicle is not ready as indicated by the shipper there will be an additional $75.00 rescheduling fee. APEX STRATEGY LLC must be notified, should the shipper be unavailable for pick up or delivery, the shipper must have an alternate representative take his/her place as a shipper.
5. Vehicles must be tendered to the carrier in good running condition with no more than a half tank of fuel. Carrier will not be liable for damage caused by leaking fluids, freezing, exhaust systems, or antennas not tied down. Any claim for loss or damage must be noted and signed on the condition report at the time of delivery.
6. Trucking damage claims are covered by carriers from $100,000 up to $250,000 cargo insurance per load, and a minimum of 3/4 of a million dollars public liability and property damage. Any damage incurred to a vehicle during transport falls directly under the responsibility of the carrier and not APEX STRATEGY LLC. All carriers contracted will have insurance to cover damage caused by the driver or theft during transport. If damage is done, APEX STRATEGY LLC will provide you with a full insurance packet for the carrier to file a claim. All claims must be noted and signed for at the time of delivery and submitted in writing within 15 days of delivery.
7. If a carrier is sent out and the vehicle is not ready as indicated by the shipper there will be an additional $75.00 rescheduling fee. APEX STRATEGY LLC must be notified, should the shipper be unavailable for pick up or delivery, the shipper must have an alternate representative take his/her place as a shipper. If for any reason the vehicle becomes unavailable during a scheduled pick-up window, after an order has been placed, APEX STRATEGY LLC will not refund the deposit amount.
8. The client should under no circumstances release or receive vehicle(s) from a carrier without an inspection report (Bill of Lading/BOL) regardless of the time of day or the weather conditions. Failure to do so may result in the client’s inability to file a damage claim. Carriers insurance will only process claims for damages due to the carrier’s negligence. Damage must be reported to APEX STRATEGY LLC within 24 hours of delivery. Damage must be listed on the BOL and signed by the driver (no exceptions). If there is damage during transport, the client must notate those damages on the final inspection report, pay the remaining balance stated on this agreement, and then contact the carrier’s main office as well as the carrier’s insurance company.
9. Dispatched orders must be canceled by calling the offices of APEX STRATEGY LLC at (916) 221-7350 or sending an email to apexsmartpay@gmail.com. Cancellations must be made no less than 24 hours before the pick-up date. Cancellations of dispatched orders are subject to a non-refundable, with $200 cancelation fee.
10. A $150.00 non-operational fee will be charged for all non-running vehicles. This will be included in the final quote received from APEX STRATEGY LLC. If the vehicle becomes non-operational during transport, this fee will be applied to the original quote.
11. While every effort is made to dispatch the vehicle(s) on customer's requested scheduled date and the original quoted price to the customer but due to continuous fluctuations in gas/diesel prices, shortage of drivers, inclement weather conditions, continuous inflation among many other factors along with the customer's requested shipping date, there is a possibility where the customer will be requoted for a new price which could have a price hike of up to 25% more than the original quote. Customer must agree to this new quote or if customer does not agrees to the update quote then cancelation charges apply.
12. Shipper warrants that he/she will pay the price quoted due to APEX STRATEGY LLC for delivered vehicles and will not seek to chargeback a credit card. This agreement and any shipment hereunder are subject to all terms and conditions of the carrier’s tariff and the uniform straight bill of lading, copies of which are available at the office of the carrier.
13. This agreement shall be governed by and construed under the laws of the State of New York. The client hereby submits to the jurisdiction of such courts and waives any right to jurisdiction in any other location. I hereby agree to the transport terms provided by APEX STRATEGY LLC. I authorize a small down payment to be paid to APEX STRATEGY LLC via CashApp, Venmo, Zelle, Credit or Debit card. I further understand that any remaining balance is due on delivery and that it must be paid in full via cash, cashier’s check, and money order, to the authorized transporter.